Joseph Brant Hospital (JBH) has a long history of providing Mental Health and Addictions (MHA) services to Burlington and surrounding communities.

As an innovation and leadership hub for MHA care for the province, JBH is committed to the continuous improvement of:

  • Quality of care and experience for those seeking help
  • Increased access and outcomes to services for the community
  • The individual’s experience and overall wellbeing during treatment
  • Value of, and return on investment for, health sector expenditures

JBH understands the impact of providing the best care close to home, especially during the COVID-19 pandemic.

If you or someone you know is in crisis and in need of help, please phone 905-631-1939 or visit our MHA website to find more details about the services available. If there is a medical emergency, please call 911 immediately.

Mental Health and Addictions services

Learn About Our Mental Health & Addictions Services

Mental Health
What You Can Do

What You Can Do to Keep Care Close to Home

Download and Share

Download and Share Information and Resources

The importance of Mental Health and Addictions services:

Mental illness and addictions indirectly affect all Canadians at some time through a family member, friend, or colleague. In any given year, 1 in 5 people will personally experience a mental health problem or illness.

  • By age 40, about 50% of the population will have or have had a mental illness.
  • Suicide accounts for 24% of all deaths among 15–24-year-olds and 16% among 25–44-year-olds.
  • Access to MHA services is a major barrier, with only half of Canadians experiencing a major depressive episode receiving “potentially adequate care.”
  • One-third of Canadians aged 15 or older who report having a need for MHA care say those needs were not fully met.

The COVID-19 pandemic has deepened the challenges we face in addressing the MHA needs of our community. JBH has seen rising levels of anxiety, depression and substance use; worsening of chronic mental illnesses like schizophrenia and increased strain on families.

Information about the Mental Health and Addictions Services at JBH

Information about the Mental Health and Addictions Services at JBH

The JBH Mental Health Services Program provides a Full-Continuum Model of Care, planned and designed according to the needs of the patients in our community and in alignment with provincial and regional mental health priorities and directives.

This model of care:

  • Delivers early detection and prompt intervention; preventing issues from compounding and becoming more complex in the future and ensuring that patients receive the right care they need at the right time.
  • Eliminates common barriers and the unnecessary obstacles for patients and families trying to navigate a complex system.

Joseph Brant Hospital currently offers

JBH is working to improve access to MHA services for everyone.

JBH is working to improve access to MHA services for everyone.

Timely access to high quality MHA services is one of the biggest challenges our communities face today. The Prioritizing Health through Acute Stabilization and Transition (PHAST) program is the first of its kind in the province specifically designed for individuals ages 16 and older with MHA concerns who have an urgent need for acute stabilization and intervention.

The goal of PHAST is to provide a timely, centralized, user-friendly response to patients during a mental health crisis, and provide options for ongoing care outside a hospital setting. This program offers addictions specialists, social workers, a child and youth worker, a peer support worker, a registered nurse, and an occupational therapist. PHAST developed a novel therapeutic curriculum that has no specific beginning, no specific end, and no pre-requisites, allowing for rolling admission into the program and transition to next stage services.

Providing access to MHA services for youth and adolescents

Providing access to MHA services for youth and adolescents.

75% of all mental health problems and illnesses have an onset in childhood, adolescence, and young adulthood. These groups and their families do not have equitable access to the same care as adults. Children and adolescents have often been overlooked and underserved when it comes to the treatment of mental illness. At JBH, the Child and Adolescent Psychiatric (CAP) Program is the primary access point for the most vulnerable youth in our region, under the age of 18, with a variety of behavioural, mood, anxiety, substance abuse, psychosis and developmental disorders.

It provides early intervention and supports a faster integration back to home and school, and in resuming normal routines and positive experiences that will further improve their resiliency and recovery.

If you or a loved one needs help, please contact us:

Patient Information Numbers P: 905-632-3737

Community Mental Health Services P: 905-631-1939

Additional crises support lines:

Crisis Services Canada: 1-833-456-4566

Kids Help Phone: 1-800-668-6868 or text CONNECT to 686868

ConnexOntario: 1-866 -531-2600

LGBT Youthline Ontario: 647-694-4275

JBH Mental Health & Addictions Success Stories

Watch "The Pandemic has increased Substance Abuse" - Credit to Nikki Wesley at YourTV

Play Video

Learn how JBH’s MHA programs helped Ryan Luyk

Play Video

Read about Abbey’s success in our CAP clinic

Connecting our community with MHA at JBH

Want to show your support for MHA at JBH?

While JBH is here for you and your MHA needs, we also need your help. Please support our efforts to raise awareness about JBH MHA resources both within the Burlington community and beyond – and about the growing need for MHA support.

How you can help

Download and Share Information and Resources

JBH Prepared Social Media Posts

 JBH Mental Health & Addictions Facts and Figures

 JBH Facts and Figures

Accolades and Awards

Ontario Health

Provincial award for PHAST “Award for Excellence” from Health Shared Services Ontario.

National awards for PHAST (from Canadian Foundation for Healthcare Improvement):

  1. Early Innovator Award
  2. Priority Health Innovation Challenge Award
  3. Priority Health Innovation Project Charter Award
  4. Priority Health Innovation Impact Award
  5. Priority Health Innovation Overall Challenge Award
Institute for Healthcare Improvement

Two international presentations at Institute for Healthcare Improvement (IHI) conference in US:

  1. Better Mental Health Outcomes: Redesigning Systems with Community Engagement.
  2. Engaging teams in innovating care.